Why I ditched Verizon in 2003 and they're STILL BROKEN!

(I just emailed this to David Pogue of the NY TImes after reading his generally glowing

review of the Droid X phone from Verizon:)

Dear Mr. Pogue:

I'm a regular reader of your column and always enjoy it.

I'm writing today after reading your review of the Droid X.

If I could get it from Sprint, my current vendor, I'd be interested. But Verizon, at least in the

Seattle area, somehow can not deliver a 1-bit 'you have voicemail' indicator

to a phone in a timely matter (delay can be anywhere from several hours to almost

a day, maybe longer!) and this has been going on around here since AT LEAST 2003!

I don't know if this is just a Seattle problem, but when the Verizon rep just shrugged when I

complained about this in 2003 after making an unnecessary 40-mile round trip after a delayed

customer voice mail, I ditched them. I just had a report from a friend here who's a Verizon user

that THIS IS STILL HAPPENING IN 2010!

I'd like to see a column about this if it's happening anywhere else; if it's not happening anywhere

else the network engineering chief here should be fired!

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Actually the management should probably be fired; I bet some engineers have been jumping up

and down about this for years.

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